Wananchi Group – Zuku ("we", "our", or "us") operates the Zuku Agent mobile application (the "App"). This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your phone number. The information that we request will be retained by us and used as described in this privacy policy.
Location Data: The App accesses your device's location to enhance user experience by providing location-based services. This data is not shared with any third parties.
Phone Number: We may require your phone number for user account verification, customer support.
Other Personal Data: We may collect additional personal data such as email addresses, names, etc., if applicable.
Usage Data: We may collect information on how the App is accessed and used. This data may include information such as your device's IP address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
We want to inform you that whenever you use our Service, in case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We use the information we collect in the following ways:
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. You can request the deletion of your data by contacting us at the contact information provided below.
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
We do not share your personal information with any third parties, except in the following cases:
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
We may update our privacy policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new privacy policy on this page. This policy is effective as of 2020-04-27.
If you have any questions about this privacy policy, please contact us: